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Refund & Cancellation Policy

Membership plans

Memberships are billed automatically on a recurring basis according to the plan you select:

  • Basic — $9.99 per month, or $99.99 per year
  • Premium — $19.99 per month, or $199.99 per year
  • VIP — $29.99 per month, or $299.99 per year

All prices are in AUD. The price and billing frequency are shown before you pay.

Automatic recurring payments

By subscribing, you authorise Rail and FIFO Singles to charge your selected payment method automatically at the beginning of each billing period until the subscription is cancelled.

You are responsible for cancelling your subscription if you no longer wish to continue.

Cancellation

You can cancel your recurring subscription at any time from Billing in your account settings.

Cancelling stops future recurring charges. You keep access until the end of the period you have already paid for.

Cancelling a subscription does not automatically provide a refund for a payment that has already been processed.

Refunds

Subscription payments are generally non-refundable once a billing period has started, except where a refund is required under Australian Consumer Law or otherwise approved by Rail and FIFO Singles.

If you believe you have been charged incorrectly, contact us as soon as possible at railandfifosinglesaustralia.com@gmail.com (Rail and FIFO Singles Australia, ABN 54 279 406 484, North Rothbury NSW 2335) so the payment can be reviewed.

See also our Terms & Conditions.